Refund & Cancellation Policy


Introduction

PAN Yojana has implemented this policy to ensure transparency in online payments and refund processes. We prioritize openness, integrity, and trust in our services.


Purpose of the Policy

This policy facilitates online fund transfers to business associates to ensure timely and efficient services. It is applicable to clients, investors, and individuals using our services.


Scope of Policy

This policy applies to all employees, clients, investors, sub-brokers, and other business associates of PAN Yojana. It also governs business activities conducted through our website.


All Payments are Subject to the Following Conditions

PAN Yojana provides services but does not sell any products; hence, no refunds for products exist. However, in the case of failed transactions, refunds will be processed as per the payment gateway policies.

Payments are typically processed within two working days, and users are responsible for ensuring their details are correct. If the card supplier declines payment, PAN Yojana holds no responsibility for notifying users.


Refund Policy

Amounts transferred online for obligations are non-refundable. Taxes and service charges paid during the transaction are also non-refundable. Refunds, if applicable, are at the discretion of the management and will be credited only to the original payment method.


Refund Policy in case of Broken Payment Transactions

If an online payment is deducted but the transaction fails at PAN Yojana, it is considered a "Broken Payment Transaction."

In such cases, the refundable portion will be returned as per the bank's policies, but service charges and taxes are non-refundable.